SoGrow — Terms of Service
Last updated: September 9, 2026
These terms govern your use of the SoGrow app and website (the "Service"), operated by SoGrow ("SoGrow", "we", "us"). By signing in you agree to them. If you do not agree, do not use the Service. Questions: zenix@zbjagency.com.
1. What the Service is
SoGrow runs an Instagram engagement engine for its clients: our team configures and operates automations that place likes and comments on Instagram on behalf of a client's account, under the service arrangement agreed between that client and SoGrow. The Service is the window onto that work. Through it you can see what the engine did for your account, pause or resume it, request changes to its targets, pace or comments, and optionally connect your Instagram account so the app can show your follower count alongside the engine's work.
The Service does not post, like, comment, follow or message from your Instagram account. Nothing is bought or sold inside the app; fees, if any, are set by your arrangement with SoGrow outside the app.
2. Your login
SoGrow creates your login and gives you a temporary password, which you must replace the first time you sign in. Keep your password to yourself. You are responsible for everything done with your login, and you must tell us at once if you believe someone else has it. We may reset a password or suspend a login to protect an account.
A login may be granted "viewer" access to another client's account at that client's request. Viewers see figures and may submit requests; they cannot pause or resume the engine.
3. Your Instagram account
You confirm that the Instagram account SoGrow operates for you is yours, or that you have the account holder's clear permission to have it operated. You are responsible for keeping your use of Instagram within Instagram's Terms of Use and Community Guidelines.
Engagement automation is not something Instagram endorses. We operate within pacing and volume limits designed to keep accounts safe, but we cannot promise any result, and Instagram may restrict, limit or take action against an account at its own discretion. You accept that risk when you engage the service.
If you connect your Instagram account for follower tracking, you grant SoGrow read-only access as described in our Privacy Policy. You can revoke it at any time in the app or in Instagram's settings.
4. Requests and changes
Pausing or resuming the engine from the app takes effect directly. Other changes (targets, pace, comments, adding or removing automations) are requests: a person on our team reviews each one and applies it by hand, and the app shows you where it stands. We may decline a request that would put an account at risk or falls outside your arrangement with us, and we will say why.
5. Acceptable use
You agree not to use the Service to send spam, scams or malicious links; to operate an account you do not have rights to; to take part in fake-engagement schemes; to attempt access to other clients' data; to probe, scrape or reverse-engineer the Service; or for any unlawful purpose. We may suspend or end access for breach of these terms without notice.
6. Availability
The Service is provided as is and as available. We work to keep it running, but outages at our hosting, database, engine or Meta's platforms, maintenance, and events outside our control can interrupt it, and figures shown in the app may lag the engine by up to a few hours. We are not responsible for actions Instagram takes against an account.
7. Intellectual property
The Service, its software, design and brand belong to SoGrow. You receive a limited, non-exclusive, revocable right to use the Service while you are a client. Content you submit in requests remains yours; you allow us to use it to act on the request.
8. Limitation of liability
To the fullest extent the law allows, SoGrow is not liable for indirect, incidental, special or consequential damages, including lost followers, lost business, or restrictions placed on an Instagram account. Our total liability for any claim relating to the Service is limited to the amount you paid SoGrow in the twelve months before the claim arose.
9. Indemnity
You will hold SoGrow harmless from third-party claims arising from your breach of these terms or from your operation of an Instagram account you had no right to operate.
10. Ending the Service
You may stop using the Service at any time and ask us to delete your login and data (see the Privacy Policy). We may end or suspend access for breach of these terms or when your arrangement with SoGrow ends. Your data is deleted within 30 days of closure, except what the law requires us to keep.
11. Changes to these terms
When these terms change materially, the app will show you the new version and ask you to accept it before continuing. The date at the top tells you when they last changed.
12. Governing law
These terms are governed by the laws of the United States and of the state in which SoGrow is established, without regard to conflict-of-law rules, and disputes will be heard in the courts there.
13. Contact
SoGrow · zenix@zbjagency.com